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About |
Terms & Conditions:
The following are terms and conditions for the sale of goods
that will govern any contract for sale that we enter into
with you the consumer. Please read these terms and
conditions carefully. These Terms and Conditions tell you
the rights and obligations you have. You may have other
rights granted by law and these Terms and Conditions do not
affect them. This does not affect your statutory rights as a
consumer.
To purchase from us you must be over 18 years of age. By
submitting your order you are offering to buy the goods at
prices and terms as stated, and allowing us to use your
personal details for the purposes of supplying goods
(including passing your details onto couriers and other
subcontractors). We will not use your details for other
purposes without asking your consent and you may ask that
your details are removed from our system by writing to the
address above.
We are not obliged to supply the goods to you until we have
confirmed acceptance of your order - Your order is deemed
accepted when you receive a confirmation for dispatch of
goods, this is when the contract is made.
You do not own the goods until we receive payment in full.
If you discover you have made a mistake with your order
please contact Customer Care immediately. Please do this
before we confirm your order.
Prices are shown in UK pounds sterling and will be billed in
UK pounds sterling.
All prices and offers are subject to change, and
availability.
Prices are checked regularly, however whilst every effort is
made to eliminate errors in pricing, sometimes errors do
occur. If such errors occur we will contact you and advise
the correct price before dispatch at which point a refund
will be allowed if the customer wishes.
We aim to deliver goods to you within the time indicated by
us but we cannot give an exact delivery time or date.
If you do not contact us within 14 working days from date of
receipt we will assume your goods have been delivered in
perfect condition. We cannot entertain any claims for
breakage or shortages if 14 working days have lapsed.
If we have not dispatched the goods within 30 days of
expected delivery then you may cancel the contract. We will
refund any money paid by you.
If our couriers attempt to deliver your goods and no
recipient was available to take delivery, they will take
your goods back to the local depot and hold your package for
up to 3 working days, if the package has not been
successfully delivered within the time given the order will
be returned back to us and classed as a failed delivery. If
you order has been classed as a failed delivery, we can
either re-send your order (at your cost) or a refund will be
issued for the order less any delivery and administrative
costs incurred by us.
You
should inspect your goods immediately upon delivery for
defects, damages or shortages.
If your products are faulty we will, at our discretion,
replace the faulty unit or provide a refund.
Due to the nature of some of our products we are unable to
accept returned items which have been damaged in use or show
signs of misuse in any way. We will be happy to replace
items which are defective due to malfunction.
If the goods are found to be damaged or defective prior to
delivery to you, we will repair or replace the goods or
refund the price paid by you.
All products must be in their original condition from date
of receipt, any modifications may invalidate warranties for
the products.
Please note images used on our web site are for illustration
purposes only and may differ from actual products received.
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